We collect Monday to Saturday. Fridays, Saturdays and the first available collection day will cost more.
Collections are charged based upon your unit size. If you choose our packing service, there is also an additional charge per unit size. Find out more about the specific pricing here.
We’ll make a note of the room we collected each box from in your LOVESPACE account.
If you need to make any changes, let us know at least 4 working days before the collection so we can send the right team and van. We’ll not be able to make changes after this time. The easiest way to make changes is by contacting the customer service team on firstname.lastname@example.org or 0800 802 1018.