About us

Hi, we’re LOVESPACE.

We provide flexible self-storage and removals services across the UK.

We’re here for life’s milestones, from starting university to moving home.

We can help with everyday storage needs too, like decluttering or redecorating the spare room.

We’ve been looking after people’s stuff for over a decade and we’re proud to have helped over 80,000 customers.

Our story

directors

LOVESPACE launched in 2011 as the UK’s first storage by-the-box service.

Our company was founded by Streetcar (the former car-sharing company) entrepreneur Brett Akker and the founder of City Self-Storage, Carl August Ameln.

We wanted to bring flexibility to storage, allowing each customer to scale up and pay only for the space they actually need. This disrupted the traditional storage industry, where customers have no choice but to buy a huge amount of space that they usually won’t fill.

In 2013, former group director of strategy at Guardian Media Group, Steve Folwell, joined as Managing Director, and we launched our first full service.

Over the past 10+ years, we’ve looked after thousands of UK college and university students’ stuff through our by-the-box service, collecting right from their doorstep and delivering back to wherever they are.

But as it’s not just students who need their stuff looking after, in 2021 we launched our storage units, for customers with bulkier items that won’t fit in a box.

Next came our first drive-up storage points for those with no time to waste and who want to drop their stuff off on their terms.

In 2022 so far, we’ve introduced more drive-up storage points across London and have big plans to take them national. We’ve also launched our removals service – helping renters, homeowners and business owners make their moves.

What’s in store next? Watch this space.

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Why choose LOVESPACE?

packing boxes

CONVENIENT.

- Doorstep collection & delivery

- Drive-up options (London)

- Online booking

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FLEXIBLE.

- Storage by-the-box (small items)

- Storage units (bigger items)

- Short-term storage

- Long-term storage

- Disassembling

- Packing

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NATIONWIDE.

- Collection

- Delivery

- Moving

- Shipping

trust

TRUSTED.

- ‘Excellent’ TrustPilot rating

- 80,000 customers

- Secure storage facilities

user

CUSTOMER FIRST.

- Phone us

- Email us

- Live chat with us

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An easy experience

We want to make it as easy as possible for you to store or move your stuff with us.

That’s why we offer collection from your doorstep and delivery to wherever you choose in the UK.

We’re all about convenience when you book too. Tech is at the heart of everything we do. It takes minutes to place your booking on our website and you can manage it all in the same place.

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Services built around you

You have individual needs, so it only makes sense that our services fit around them.

We’ll look after however much stuff you have, whether that’s a single box, or everything you own.

We’ll keep hold of it for however long you need us to.

And if it helps, we can save you more time on the boring stuff. We can disassemble your furniture, do all your packing, or if you’d prefer, we can send you all the packing materials you need.

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Wherever you need us

The nation’s stuff is safe with us, and we’ve operated UK-wide since day 1.

From Edinburgh to Brighton, we can reach you where you need us.

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Safe with us

We’re rated ‘Excellent’ on TrustPilot, with over 80,000 customers relying on us to take care of their stuff to date.

customer support

Here to help

Our friendly team are on hand to answer any questions by phone, email or live chat.

Or you’ll find all the answers to the most common questions in our FAQs.

How it works

Book any of our services through our website and follow the step-by-step instructions.

Don’t know which service is best for you? Don’t worry. We can help recommend the best one.

Storage by-the-box

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Tell us the day you want us to collect your items and one of our friendly team will collect your stuff for free.

If you need packing materials, we can send those out to you beforehand too. You can even upload photos to your LOVESPACE account as a reminder of what's in each box.

We store your items in a secure storage facility for as long as you like. When you want any of your stuff back, place a booking through your LOVESPACE account, select your item(s) and we'll deliver back to you as soon as the next day.

Storage by-the-box

Storage units

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Choose from five unit sizes based on the amount of stuff you have, tell us the day you want us to collect it and we’ll be there.

You can also add optional cardboard boxes at the same time or even pay for us to do all the packing for you.

We store your items in a secure storage facility for as long as you like. When you want any of your stuff back, place a booking through your LOVESPACE account, select your item(s) and we'll deliver back to you as soon as the next day.

Storage units

Drive-up storage (London)

locker

Book online, then drop your stuff off by 11pm on your selected date, using your unique pin number. You can make multiple trips on your move-in day if you need to.

We’ll then take everything away to a secure storage facility til you need it back.

When it’s time to get your stuff back, log into your LOVESPACE account and we’ll deliver it to you as soon as two working days later.

Drive-up storage

Removals

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Book a removal online, even at short notice. You’ll pay a single upfront fee, with additional disassembling, packing and wrapping if you need those too. We’ll collect your stuff and move it into your new space the same day.

Removals

Who we are

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Will Edwards, CEO LinkedIn Will has been leading the LOVESPACE team as CEO since October 2019, after spending two years as Finance Director. Will spent over seven years at Google, most recently serving as Head of Measurement and Attribution – UK, following a stint at global management consultancy Bain & Company. Will is a Duke University and Stanford University Engineering graduate with an MBA from INSEAD.
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Michael Mitchell, COO LinkedIn Mitch joined the team as Operations Director in 2014, now as the COO he is focused on ensuring we deliver an awesome service for our customers whilst continually improving our efficiencies behind the scenes. Before LOVESPACE, Mitch was a Global Director at BBA Reman, a major automotive remanufacturer. He also served for a decade in the British Army, deploying to a variety of sandy places.
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Emily Snape, Growth Director LinkedIn Emily spearheads our ambitious growth plans to reach as many customers as possible with our evolving list of products and services. A member of the team since 2016, Emily formerly led customer operations, most recently as Customer Director. Emily previously worked at Explore Learning, most recently supporting their international launch in Dallas, Texas.
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Jordan Smith, Head of Finance LinkedIn Jordan takes care of all things finance, accounting, and data at LOVESPACE, overseeing our performance to allow us to reach the full potential of our products and services. Jordan is a qualified chartered accountant and spent over three years working in audit and assurance at EY before joining the team as our Financial Controller in 2019.
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Veronica Marcano, Head of People LinkedIn Veronica is responsible for all the LOVESPACE team working behind the scenes and with our customers, with her role ranging from recruitment to training, wellbeing and engagement. She brings senior expertise from 18 years’ experience and previous HR roles across the logistics, digital, manufacturing, FMCG and travel industries.

Used by over 80,000 customers

From London to Edinburgh, we take care of people’s stuff all over the UK. Check out what our customers have to say about us.

Useful stuff

Phone

0800 802 1018

Chat with a storage expert about your needs

Mail

info@lovespace.co.uk

Get support or request a quote via email

Building

Our registration number

07694327

Clock

Opening hours

Mon-Fri 9am - 7pm

Sat 9am - 6pm