What do I need to do on the move-in day?

Moving into your locker is easy. The number one thing you’ll need is your unique PIN, which we’ll send you beforehand, by email. You can also view your PIN from your LOVESPACE account. Our lockers are super secure, but feel free to bring your own padlock for extra peace of mind. Once you’ve filled up your locker, it is really important to check the outside door is shut properly before you leave. 

We have tested our lockers with the Amazon Basics 4-Digit Retractable Cable lock, and the REHKITTZ 5 Digit Bike lock. 

If you attach your own padlock and lose its key or forget the code, please get in touch with our customer team on 0800 802 1018 and we can arrange a locksmith to get you in to your locker – you will be charged a £100 locksmith fee. Please do not use your own locksmith, as they may damage your locker – if this happens, you will also be charged. 

Unanswered questions?

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Need storage urgently? Give us a call on 0800 802 1018.

Our opening hours are:

9am - 7pm, Mon-Fri
9am - 6pm, Sat

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