What won’t we pack?

We’ll pack just about anything. We’re the UK’s shipping and storage experts so we also know what we can’t pack and accept. Here’s a list of stuff that we won’t pack.​

  1. Plastic bags, bin bags and canvas bags as they are. (We can pack these in cardboard boxes)​
  2. Plastic boxes and laundry bags as they are (These can be shrink-wrapped upon collection)​
  3. Knives and sharp objects not suitably sleeved and wrapped;​
  4. Food and perishable goods including sauces (e.g. soy sauce and ketchup);​
  5. Antiques (breakable and fragile); any artwork (painting, prints, sculpture’s photograph’s)​
  6. Birds, fish, animals or any other living creature;​
  7. Explosives, weapons or ammunition;​
  8. Any item which emits fumes, smell or odour;​
  9. Any illegal substances or goods illegally obtained;​
  10. Combustible or flammable materials, liquids or compressed gases, including but not limited to: paint, diesel, petrol, oil, gas, alcohol, artificial fertiliser or cleaning solvents;​
  11. Chemicals, radioactive materials, biological agents;​
  12. Toxic waste, asbestos or other materials of a dangerous nature;​
  13. Any other toxic, flammable or hazardous substance or preparations, classified as such under applicable law.​
  14. Tobacco​
  15. Money, deeds, securities, stamps, coins, or goods or collections of any similar kind​
  16. Cash, credit or debit cards​
  17. White goods and appliances, such as refrigerators, freezers and washing machines that have not been thoroughly emptied, cleaned and/or defrosted prior to collection​
  18. Any items that won’t fit through the door​

Please note that although we do accept some fragile stuff, including crockery, glasses and mugs, we only provide coverage for damage or loss of this stuff if they’re packed into our purpose-made LOVESPACE crockery boxes or equivalent and thoroughly bubble-wrapped.​

We do accept electrical stuff, but please note that we don’t provide compensation coverage for them in the event of damage or loss.​

Click here to see our full Terms of Service outlining in greater detail what we can’t accept.

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