All you need to do is let us know! Just email us at firstname.lastname@example.org, or call us at 0800 802 1018 by 11am the day before your delivery. If your delivery is on a Monday, then get in touch by 11am the Friday before.
If you let us know that you need to reschedule your delivery after 11am the working day before, there will be a £10 charge.
If you let us know on the day of your delivery, the items will be returned to our storage facility. You will need to place a new order for the return of your items, and will be charged again for delivery.
Please note that if you let us know you would like to reschedule after 11am, your boxes may have already been dispatched. It may take up to 72 hours for us to recall them and process them back into our storage facility, ready to be sent out to you again.
Here are some other questions you might find helpful
Feel free to get in touch using the form below.
For a quick quote, click on Start Storing.