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What if I need to reschedule my collection?

All you need to do is let us know! Just email us at info@lovespace.co.uk, or call us at 0800 802 1018, by 11am the day before your collection. If your collection is on a Monday, then get in touch by 11am the Friday before.

If you let us know that you need to reschedule your collection after 11am the working day before your collection there is a £10 charge, as we will have already scheduled a driver to collect your items.

If you let us know on the day of your collection, there will be a £15 charge as a driver will already be on his way to you.

If you are not present for your collection, there is a £20 charge, as a driver will arrived at your address, tried to get hold of you and waited 10 minutes before moving on to their next customer.

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