When you book your collection, unique labels will be generated for each of your boxes and other items. If you’ve booked your collection more than three days in advance, we’ll send you a welcome pack including sticky labels through the post – if you’ve ordered materials, it’ll be in the same box. Otherwise, you can print these from your online account here to attach to your boxes securely with tape.
It’s important that you attach the right labels to each of your boxes and other items, so that we can track them at all times. Please note that unlabelled boxes and other items may not be collected.
If you’re sending in suitcases or other luggage items, you must send them inside a LOVESPACE suitcase box. Your label should be placed on the suitcase box.
Here are some other questions you might find helpful
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