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How do I get my boxes returned to me?

Returning your boxes back to you is simple! All you need to do is log into your LOVESPACE account and follow these 3-steps:

  1. In the drop-down menu, found in the top right-hand corner of the screen, click“MY STUFF”
  2. Then, click “WITH US”. You will see all your boxes currently in storage on this page
  3. Choose the boxes you would like to be returned to you and click “RETURN”

You can then select the address you would like your boxes returned to and choose from our delivery options of 7am to 6pm, or our upgraded service of 7am to 12pm. Be sure to select a date when you, or someone you trust, will be available throughout the full timeslot to sign for your delivery.

Remember you don’t need to take all your boxes back at once. Take what you need, and we’ll continue storing the rest. Lots of customers use us as an extension of their closet and keep their bulky or seasonal items with us all year round.

If you’re planning to have your items delivered to a reception, concierge or post room, we would recommend checking with them before ordering to ensure they are happy to receive and sign for your items.

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