How do I cancel or change my move?

You can cancel or change your removal by contacting our customer operations team on 0800 802 1018.  

You can cancel your removal and get a full refund if you give us more than 2 working days notice. After that, we’ll give you a 50% refund if you let us know more than 1 working day before we’re due to move your stuff. If you let us know within 24 hours of your moving day, you won’t receive a refund. 

Unanswered questions?

Feel free to get in touch using the form below.

For a quick quote, click on Start Storing.

Thank you.

We'll be in touch shortly!

For a quick quote, click on Start Storing.

Need storage urgently? Give us a call on 0800 802 1018.

Our opening hours are:

9am - 7pm, Mon-Fri
9am - 6pm, Sat

Sorry, there was an error.

Please try again or speak to one of our team on 07453 533860.

In the meantime, please feel free to see our storage price calculator.