About Us

LOVESPACE is the UK’s first and largest storage by-the-box company. We collect boxes or larger items from our customers’ doorsteps, store them in one of our secure storage facilities and return them to any UK address whenever needed – as soon as the next day. Customers manage their items online, taking photos and adding descriptions.

We are a multi-award winning start-up, having been named High Growth Team of the Year, The UK’s Most Innovative Business, and Crowdfunded Business of the Year (which we won twice), and we’re well on our way with our mission to be the first choice for people and businesses needing help looking after their things. We’re looking for the next wave of pioneers in the storage industry, with the ambition of joining a rapidly growing business with plenty of opportunity for personal and professional growth as we expand across Europe and beyond.

What is the role?

The Head of Transport Operations will be based in London and report directly to the Operations Director.

In this role you will be responsible for the successful management of all logistics operations, ensuring our customers consistently receive a service that meets their expectations whilst driving continually to a fully optimised operation.

Responsibilities include:

•Lead on the development of the logistics’ strategy and KPI’s

•Develop, train and manage a network of fleet partners

•Manage the continual improvement of all routing technology

•Ensure all activities are measurable and the performance feedback cycle is instantaneous and formalised

•Manage the LOVESPACE owned fleet ensuring 100% vehicle and driver availability

•Assist in the scoping and development of the software required to enable LOVESPACE and its partners to deliver day to day success

•Deliver training plans to all stakeholders, ensuring all parties are operationally functional by predefined deadlines

•Be a ‘Lean Champion’. Ensure all LOVESPACE fleet and tracking processes are continually reviewed to ensure consistency at scale whilst minimising waste and inefficiencies

•Ensure all operational activity is completely H&S compliant

•Feed into site and service improvements based on operational knowledge of the business

•Be an ambassador for LOVESPACE and its customers

Who are we looking for?

The candidate will demonstrate and have the following attributes:

•Ideally a minimum of 2 years’ experience leading and delivering success in a dynamic, fast moving logistics’ operation

•Great analytical and problem-solving skills, with a minimum of a 2:1 degree or relevant numerically focused, commercial experience

•Demonstrate excellent time management and planning aptitude

•Experience in the development and management of a Third Party or franchised logistics’ network

•Uncompromising in the adherence to processes and the maintenance of a continuously learning Lean culture

•Entrepreneurial mindset supported by the rigorous application of standardisation and codification

•Live and breathe LOVESPACE’s values of being Engaging, Open, Smart, Reliable, Fair and Inspiring

What is in it for you?

Beyond the opportunity of working with some of Europe’s top entrepreneurs you’ll be part of a multi-cultural, multi-national team of individuals who have developed a unique and unparalleled technology-based storage service capable of processing millions of boxes in transit, with real-time tracking.


If this sounds like you and you’re up for the challenge the please get in touch. Send your CV and cover letter to jobs@lovespace.co.uk.

Email us now

Good luck!